Excellent5.0118 reviews
 
5.0
 
Excellent118 reviews
 
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 Betty Quirk 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Over several years, my experience has been terrific, dealing with multiple issues.  Response time has always been timely, whether in person or by telephone.

Owner's reply
Thank you so much for the kind words. We truly appreciate your continued support of TechMedX and are always grateful for the opportunity to help you both. It means a lot to us to have customers like you.
  
 
 
 
 
 
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 Emily Morris 
 
5 days ago
 
 
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Shawn was very helpful with my scanner/printer! I will use TechMedX in the future.

Owner's reply
Thanks, Emily — glad we got that scanner/printer sorted for you! Don't hesitate to call anytime.
  
 
 
 
 
 
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 Carol Schwartz 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Shawna nd Dawn are great to work with.  I called with a printer problem and within two working days i had a replacement an with in one mor eday the install.  Can;t thank them enough for the quick and knowledgable response.

Owner's reply
Thank you, Carol — glad we could get that replacement printer to you so quickly! We really appreciate your kind words.
  
 
 
 
 
 
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 Matthew Daniel 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had an emergency with viruses popping up, and TechMedX was able to come in within an hour of calling and fixed the issue.

Owner's reply
Thanks, Matthew — glad we got there fast and got those viruses cleaned up! Call us anytime if anything pops up.
  
 
 
 
 
 
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 Deborah Gibbs 
 
29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service provided by Shaun and Dawn!
Previously I had used another popular computer service.  How-ever, each time the computer was serviced, the technician questioned why the prior technician did this or that, and then proceeded to  reconfigure the computer a "better" way.  Also, I was being told contrasting methods to accomplish what hadn't even been   problematic for me. After several episodes of this task while being charged, I  knew I had seek an alternative service.
I discovered TechMedx over a dozen years ago.  I could elect to leave my computer at the office or arrange a home visit.  I have opted for home visits to synch my computers, phone and printer as I acquired new technological devices and had reoccurring internet malfunction.  Some issues have been  resolved remotely which is very helpful when on travel.   TchMedx provides security and data backup services as well.
Dawn assisted me  by comparing computer capabilities and prices   when I was purchasing from a computer store.
Shaun has proven to a master technician.  He was able to figure out operating issues for my surround sound system, that the installer could not.
They are very patient while problem solving and answering my many questions.   When I hadn't retained the information, they graciously provided it again.  They have gotten to learn my needs and my technical abilities, resulting in services tailored to me.
The cost is well worth all the services received!!!

Owner's reply
Thank you so much, Deborah — and thank you for trusting us for over a dozen years! It's been a real pleasure working with you, from the home visits to that surround sound puzzle. We appreciate your loyalty more than you know.
  
 
 
 
 
 
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 Louie 
 
58 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent family company providing fast, quality service and repairs. Shawn quickly identified the issues for the printer problem and resolved it in a timely manner.  In addition, he made some other adjustments to speed up the computer.  Highly recommend.

Owner's reply
Thanks, Louie — glad we got that printer fixed and the computer running faster! Appreciate the recommendation.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alan Moore 
 
65 days ago
 
 
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Shawn - very professional and informative about the company's service and answering questions about my computer... Thanks!!

Owner's reply
Thank you, Alan — glad we could answer all your questions! Enjoy the new products, and we're here if you need anything.
  
 
 
 
 
 
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 Debbie Grimes 
 
73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used this small business on many occasions for a long time and I am always satisfied with their service, whether I am dealing with Shawn or Dawn. Dawn knows the right questions to ask so Shawn is ready to deal with whatever problem I present to him. Besides dealing with hardware and software issues, I had him build a computer for me a few years ago, and it's run smoothly. It was worth the little bit extra $$ to have a system customized to my needs and ready to go when installed. Today's problem involved Shawn restoring my computer after I unknowingly downloaded a file that created some huge problems for me.  As usual, he thoroughly explained everything to me in plain language.  I thoroughly recommend this company.

Owner's reply
Thank you so much, Debbie — your loyalty over the years means the world to us! We really appreciate the kind words.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anna Tilghman 
 
98 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Shawn was most helpful in resolving all the items on my "computer to-do list."  I am one of those seniors who are tech-challenged and Shawn explained everything simply.  I recommend this company.

Owner's reply
Thank you, Anna — it was our pleasure working through your computer to-do list! Never hesitate to call with questions.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 FSU81 
 
129 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Only the very best.

Owner's reply
Thank you — we appreciate that! Here whenever you need us.
  
 
 
 
 
 
 
 
 
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